Terms & Conditions
1. Acceptance of Terms
By accessing this website or engaging Kraip Tech Solutions for software, website, automation, or technical services, you agree to comply with and be bound by these Terms and Conditions.
2. Scope of Services
Kraip Tech Solutions provides digital engineering services according to mutually agreed project statements of work (SOW) or service retainers. Specifications, delivery milestones, and payment schedules are formalized in writing prior to deployment.
3. Intellectual Property Rights
Upon full settlement of project milestone fees, bespoke software code, database structures, and design assets developed specifically for the client are assigned to the client, subject to standard open-source library licenses utilized in development.
4. System Maintenance & Service Level Agreements
Ongoing support, software updates, and server maintenance are governed by dedicated Service Level Agreements (SLAs). We maintain 99.9% uptime targets for managed cloud infrastructure and provide prompt response windows for critical operational incidents.
5. Governing Law
These terms are governed by and construed in accordance with the laws of the Independent State of Papua New Guinea.